T-MOBILE PROMISES BROADBAND BUT DELIVERS DIAL-UP SPEED

T-Mobile's lack of capacity limited this ATT Voicemail download speed to 4.25 KB/S

 

NDT - SPEED DIAGNOSTIC TEST SERVERS:

 Location

 Host
ANL http://miranda.ctd.anl.gov:7123/
Oak Ridge National Laboratory http://cruise.ornl.gov:7123/
Swiss Education and Research Network (Switzerland) http://cemp1.switch.ch/network/performance/web100/tcpbw100.html
University of Florida (lower capacity 100 MB connection) http://ndt.server.ufl.edu:7123/
University of Michigan (Flint) http://speedtest.umflint.edu/
UCal Santa Cruz http://nitro.ucsc.edu/
Thomas Jefferson National Accelerator Facility http://jlab4.jlab.org:7123/
Rochester Institute of Technology (New York) http://web100.rit.edu:7123/
Stanford University http://netspeed.stanford.edu/
University of Hawaii (Honolulu) http://farnsworth.uhnet.net:7123/

 

One big problem is T-Mobile connecting or switching you to a "dead" IP address.  Speed between different IP's varies, while quality control appears non-existent. 

Calls to data customer service is a series of running a gauntlet of non-technical people reading scripted questions, then passing you on to the next tier.    For air-data card service, the route is

1. customer service, 

2. Blackberry customer service, who tells you each time that you were transferred to the WRONG area, then

3. another rep who reads scripted questions, then

4. you are passed to a higher tier technical service rep.  The hold time between reps can be ridiculous, and your lucky if your technical problem or question is finally answered correctly.  As you will find in many other complaints, it is never T-Mobile's fault.
 

T-Mobile Data (Internet) Connection  Problems

 

 

T-Mobile Offers Dial-up Service at BROADBAND Prices

 

Typical T-Mobile Data Speed in the Fort Lauderdale (Miami) FLORIDA Area
Don't let a salesperson tell you T-Mobile has Broadband